Last updated: 25 August 2026
Folio is independently operated from the United Kingdom. This operator is responsible for information used by Folio. A privacy contact will be added before launch.
Search details stay in your current browser tab. If you save a hotel, we use a random trip identifier so you can return to it. The cookie lasts 90 days and inactive trip records are removed after 180 days. We do not ask for a name or email to use these features.
If you allow analytics, PostHog receives limited information about how Folio is used. If you allow advertising cookies, we may keep a campaign name or ad-click identifier for up to 90 days. You can change either choice through Cookie settings in the footer.
If you use Ask Folio, your message is sent to Google's Gemini service to produce an answer. We do not save the message itself. Anonymous operating records are removed after 90 days.
If you send feedback, we keep what you submit so we can improve the page. When you follow a booking link, the booking provider handles any payment or booking information under its own privacy policy. Folio does not receive your payment details.
We use this information to provide saved trips and search links, answer Ask Folio requests, improve our content, measure the site when permitted, and keep Folio secure. We rely on consent for optional analytics and advertising cookies, and on our legitimate interests for security and editorial feedback.
We use hosting and database providers, PostHog for consented analytics, Google for Ask Folio, and booking partners when you choose to leave the site. We do not sell personal information. Some providers process information outside the UK using recognised transfer safeguards.
You may ask to access, correct, delete, restrict, transfer, or object to the use of your information. You can withdraw cookie consent at any time. You may also complain to the Information Commissioner's Office.